Return & Replacement Policy
At Sarada Fashion, we strive to provide the best quality products. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You may request a return under the following conditions:
The item must be unused and in its original condition
The product should be returned with original packaging, tags, and invoice
Return request must be raised within [X] days of delivery
Note: Certain items such as customized, made-to-order, or clearance products are not eligible for return.
Replacement Policy
We offer replacement in case of:
Damaged product received
Defective item
Wrong product delivered
To request a replacement:
Contact us within [X] days of delivery
Share clear photos/videos of the issue
Our team will verify and approve the request
Once approved, the replacement will be processed.
Return Shipping
If the return is due to our error (damaged/wrong item), we will bear the shipping cost
For other returns, the customer may be responsible for return shipping charges
Refunds
Refunds will be processed after the returned item is received and inspected
The amount will be credited to your original payment method within [X] business days
Shipping charges (if any) are non-refundable
Non-Returnable Items
The following items are not eligible for return or replacement:
Customized or personalized products
Used or damaged items (not due to our fault)
Products without original packaging
Need Help?
If you have any questions regarding returns or replacements, feel free to contact us:
📧 Email: xxxx@gmail.com
📞 Phone:91xxxxxx45